YMO Rentals

Privacy

Privacy Policy

Your privacy matters. This page explains how we collect, use, and protect your personal information.

Information We Collect

  • Name — to identify you and personalize your rental experience.
  • Phone number — to confirm bookings, coordinate delivery, and provide customer support.
  • Email address — to send quotes, booking confirmations, and account-related updates.
  • Event address — to plan delivery, setup, and pickup logistics for your rental.
  • We also collect information about your rental preferences and event details to provide accurate quotes.

How We Use Your Information

  • Process and confirm your rental bookings and quote requests.
  • Coordinate delivery, setup, and pickup for your event.
  • Communicate with you about your reservation and provide customer support.
  • Send you important updates related to your rental or account.
  • Improve our services and website experience.

No Sale of Customer Information

  • YMO Rentals does not sell, rent, or trade your personal information to third parties for any purpose.
  • Your information is used solely to operate our rental business and serve you as our customer.

SMS Consent & Messaging

  • If you choose to receive text messages, your SMS consent is used only to send you quotes, booking updates, delivery notifications, and customer support messages from YMO Rentals.
  • Your SMS consent is not shared with third parties for marketing purposes.
  • Message frequency may vary. Message and data rates may apply.
  • You can reply STOP at any time to unsubscribe. Reply HELP for assistance.

How We Protect Your Information

  • We use industry-standard security measures to protect your data.
  • Access to your personal information is limited to authorized YMO Rentals staff who need it to fulfill your rental.
  • We retain your information only as long as necessary for business and legal purposes.

Contact Us

  • If you have questions about this Privacy Policy or how we handle your data, please reach out to us.
  • Email: contact@ymorentals.com
  • Phone: (219) 271-7301
  • We serve the local metro area and surrounding cities.

Last updated: 8/1/2026